Certified Professional Ground Staff

Duration 6 Months

The Certified Professional Ground Staff Program is for individuals who love to work in a fast paced and challenging environment. With the increase in number of airports all across the globe there is high demand for trained ground staff. The advantage of being trained is that you carry necessary knowledge and skills which are required for various jobs at the airport such as Customer Service, Ticketing, Check-in, Baggage Claim, Security etc.

This Program is designed for those who wish to build up a career in airlines handling functions at airport operations. This course covers the history, current scale and scope of the airline industry, the duties and responsibilities of key airline personnel, multiple operational and business functions of airlines, airport codes, customer handling, check-in procedures, communication skills, grooming and interview skills. This is a course designed for students and young professionals who are complete beginners and require IN-DEPTH knowledge about the aviation industry and find the aviation career that is best suited for their interests and ambitions.

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